The blog
Massproduction or Made to Order?
The days are long gone, when you could have your Ford in any colour you like, as long as it was black.
Now there is an individualist in every individual. In order words, the customer now wants to design her own product – in order to be unique.
Some companies have already successfully adapted to this: -Take a look at designing your own t-shirt www.threadless.com – can you come up with something creative that is just you?
Operating in Dynamic Complexity
The speed of change makes it seems like AI, DNA technology, 3D printing, the IOT (Internet of Things), big data and digitalisation have been around for many years.
Some have used their strengths – thought leadership – and have powered ahead –other organisations have continuously adapted well – both their strategy and organisational structure, whilst others fall behind carrying on with their tried and tested, but somewhat outdated business models
The gem is in the data
I am yet to find a CEO, who excitedly will explain how much new data his company has accumulated – during today – during last week – during last year. I do hope, that I will meet him or her one day and hear about how this new data has been successfully mined, combined with other data and about all the gems that have been found in the process.
Gems in the form of new knowledge about for example customer behaviour – or gems in the form of information used for improved cash-flow analysis – or gems in the form of analysis used for increased efficiency in stock management.
Unlock the Power of Thought Leadership
Like me, I trust you have been in a room at a conference waiting for the keynote speaker – waiting to be inspired by the insights and ideas, this knowledgeable person is known for.
But, this person may be more than just knowledgeable and experienced. You may find, that the keynote speech is presented by a thought leader – a beacon of inspiration and innovation – and you come away from the conference with plenty of ideas and a lifted spirit.
What is true management excellence?
I don’t know about you, but I am captivated, when I experience excellence. In two areas in particular: in craftsmanship and in management.
My neighbour is a violin builder. He has some weird and wonderful tools, some very intricate. But, there is more to his excellent craftsmanship than just the tools. It is how he applies the tools and how he makes choices in the process.
AI – Model Fundamentals for Board Directors
Board directors need high-level knowledge about AI and machine learning models to effectively evaluate and decide upon AI strategies. Therefore, the resourceful and pro-active chairman of my client invited me to run a workshop together with the rest of the board.
It was an efficient way for them to gain some relevant knowledge – just prior to the kick off of their AI strategy process in collaboration with their internal experts.
Customer service is no longer enough
Now customers want an experience, but are companies sufficiently prepared for this? Essentahas recently completed a Customer Process project for one of our customers.
Too complex for comfort?
For a long time one of the core beliefs of economists was that given all relevant information, a person would make a rational choice given different alternatives. Hence, the explanation for all irrational decisions made was that not all information was available.
Decision making: a cognitive process of choice
Imagine that you are presented with a young man who has short, brown hair. He is of average build, around 20 years old, and is dressed smartly in a grey suit, white shirt, and a tie. His shoes are dress shoes but are scuffed.